I will provide professional email chat and shopify customer support

India

I speak English

8 orders completed

Professional Customer Support Agent and Email Manager

Welcome! I am a professional Customer Support Specialist and Virtual Assistant dedicated to helping businesses build lasting customer loyalty. With extensive experience in email management, live chat ...
About this Gig

I am a professional customer service representative specializing in customer support for e-commerce (Shopify, Amazon) and SaaS brands. I help lower your response times and boost satisfaction.


Services Offered:

  • Email Support: Quick, empathetic helpdesk management.
  • Live Chat Support: Real-time chat to boost store conversions.
  • Shopify Support: Easy handling of refunds, returns, and order tracking.
  • Social Media: Managing customer DMs/comments on IG & FB.


Tools I Use:

Zendesk | Gorgias | Freshdesk | Shopify | Slack


Why Choose Me?

  • US/UK Demographics: Clear, professional, error-free communication.
  • Fast Learner: I adapt to your SOPs or brand voice in 24 hours.
  • KPI Focused: Dedicated to high CSAT scores.

Note: Inbound digital support only. No cold calling or outbound phone sales.

Let's scale your business! Please message me before ordering to discuss your ticket volume and timezone.

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

TikTok

Service type:

Non-technical support

Language:

English

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk