I will be your zendesk, freshdesk, and zoho CRM customer support expert

5.0
5.0

India

I speak English

8 orders completed

Professional Customer Support Agent and Email Manager

Welcome! I am a professional Customer Support Specialist and Virtual Assistant dedicated to helping businesses build lasting customer loyalty. With extensive experience in email management, live chat ...
About this Gig

Stop losing customers to slow response times!


Are you looking for a professional who doesn't just "chat" but understands the technical side of customer success? I am an expert in Zendesk, Freshdesk, and Zoho CRM, helping businesses streamline their support and boost CSAT scores.


What I can do for you:

  • Multi-Channel Support: Manage tickets via Email, Live Chat, and Social Media.
  • CRM Setup: Configure triggers, automations, and canned responses (Macros) to speed up workflows.
  • Expert Troubleshooting: Solving customer issues with a professional, empathetic tone.
  • Order Management: Seamlessly integrate your CRM with Shopify or Amazon to handle refunds and tracking.
  • Reporting: Weekly insights on ticket volume and resolution times.


Why hire me?

  • Expert-level knowledge of Zendesk, Freshdesk, and Zoho.
  • Fast learning curve for your specific business rules.
  • 100% Data Confidentiality and Professionalism.



Please message me before placing an order so we can discuss your specific workflows!

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

TikTok

Service type:

Technical support

Language:

English

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Confluence

Freshdesk

Liveagent

Zoho

Reviews

6 reviews for this Gig
5.0

(6)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Recommend to a friend
    5
  • Service as described
    5
Sort By
Most relevant
  • A

    andy112233

    Repeat Client

    GB

    United Kingdom

    5

    Fantastic, very efficient.

    Helpful?
    Yes
    No
  • A

    andy112233

    Repeat Client

    GB

    United Kingdom

    5

    Fantastic job.

    Helpful?
    Yes
    No
  • H

    hyyu528

    Repeat Client

    US

    United States

    5

    Great work! Easy to work with!

    Helpful?
    Yes
    No
  • H

    hyyu528

    Repeat Client

    US

    United States

    5

    Good service. like it

    Helpful?
    Yes
    No
  • H

    hyyu528

    Repeat Client

    US

    United States

    5

    Easy to work with.

    Helpful?
    Yes
    No
Reviews

6 reviews for this Gig
5.0

(6)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Recommend to a friend
    5
  • Service as described
    5
Sort By
Most relevant
  • A

    andy112233

    Repeat Client

    GB

    United Kingdom

    5

    Fantastic, very efficient.

    Helpful?
    Yes
    No
  • A

    andy112233

    Repeat Client

    GB

    United Kingdom

    5

    Fantastic job.

    Helpful?
    Yes
    No
  • H

    hyyu528

    Repeat Client

    US

    United States

    5

    Great work! Easy to work with!

    Helpful?
    Yes
    No
  • H

    hyyu528

    Repeat Client

    US

    United States

    5

    Good service. like it

    Helpful?
    Yes
    No
  • H

    hyyu528

    Repeat Client

    US

    United States

    5

    Easy to work with.

    Helpful?
    Yes
    No