I will be your expert customer service representative and support agent

Abhi k

India

I speak English

8 orders completed

Professional Customer Support Agent and Email Manager

Welcome! I am a professional Customer Support Specialist and Virtual Assistant dedicated to helping businesses build lasting customer loyalty. With extensive experience in email management, live chat ...
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About this Gig

I am a professional customer service representative specializing in customer support for e-commerce (Shopify, Amazon) and SaaS brands. I help lower your response times and boost satisfaction.


Services Offered:

  • Email Support: Quick, empathetic helpdesk management.
  • Live Chat Support: Real-time chat to boost store conversions.
  • Shopify Support: Easy handling of refunds, returns, and order tracking.
  • Social Media: Managing customer DMs/comments on IG & FB.


️ Tools I Use:

  • Zendesk | Gorgias | Freshdesk | Shopify | Slack

Why Choose Me?

  • US/UK Demographics: Clear, professional, error-free communication.
  • Fast Learner: I adapt to your SOPs or brand voice in 24 hours.
  • KPI Focused: Dedicated to high CSAT scores.


Note: Inbound digital support only. No cold calling or outbound phone sales.

Let's scale your business! Please message me before ordering to discuss your ticket volume and timezone.

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be your expert customer service representative and support agent
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be your expert customer service representative and support agent

Social media platform:

Facebook

•

Twitter

•

Instagram

•

LinkedIn

•

TikTok

+3 more

Service type:

Non-technical support

Language:

English

Timezone:

24/7

Support software:

Zoho Desk

•

Freshdesk

•

Zendesk

•

Salesforce

•

Liveagent

+2 more

Knowledge base software:

Document 360

•

Confluence

•

Freshdesk

+3 more

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