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chryssthina
@rc1stopshop
Level 3 IT Helpdesk and Support Engineer
Philippines
English
About me
Senior IT Support Engineer with 10+ years of experience in L1-L3 helpdesk support, end-user support, remote troubleshooting, Microsoft 365 and G Suite migrations, Active Directory, network security, and technical documentation. I help clients resolve hardware, software, email, access, firewall, LAN/WAN, backup, and workflow issues with clear communication and practical follow-through. Experienced with Meraki, SonicWall, Ubiquiti, Barracuda email security, ITIL service desk workflows, and escalation handling.
Skills
chryssthina
Offline •
Average response time: 1 hour
See my services
Support & IT
I will provide level 3 IT helpdesk and windows support
