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rebecca_cepeda

Rebecca C.

@rebecca_cepeda

Customer Service Email and Support Specialist

United States
English, Spanish
About me
Hi, I’m Rebecca. I specialize in customer service, email support, and handling customer issues in a clear, calm, and professional way. I have real-world experience handling customer escalations, complaints, and difficult conversations. I understand how to protect a brand while still making customers feel heard and respected. I can help with writing email responses, resolving customer concerns, creating templates, and improving communication with your customers. I am reliable and detail-oriented. My goal is to help you save time while keeping your customers satisfied.... Read more

Skills

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rebecca_cepeda
Rebecca C.
Offline • 
Average response time: 1 hour

See my services

Writing & Translation
I will write professional customer service email responses
Proofreading
I will translate english to spanish or spanish to english