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Reddlasun
@reddlasun
Smart AI Receptionist for Modern Businesses
United States
English
About me
I am an AI Automation & Cloud Telephony Engineer with years of experience building intelligent voice systems, AI virtual receptionists, and IVR call flows. I specialize in Twilio VoIP, CRM integrations, and AI-powered phone agents that automate inbound/outbound calls, booking, and customer support. I also develop scalable backend systems using APIs, n8n workflows, OpenAI models, ElevenLabs voice AI, and GoHighLevel CRM. I help businesses convert calls into revenue through smart, reliable automation and seamless communication infrastructure.
Skills
Reddlasun
Offline •
See my services
Automations & Agents
I will build ai voice agent, ai receptionist, twilio ai phone agent, and CRM automation
Automations & Agents
I will do ai virtual receptionist phone agent, call booking customer support automation
Work experience
AI Automation & Cloud Telephony Engineer
Innovative Solutions Technology • Freelance
Feb 2024 - Jul 2025 • 1 yr 5 mos
Designed and deployed AI virtual receptionist systems, IVR call flows, and cloud telephony solutions for businesses seeking 24/7 customer communication. Built scalable voice agents using Twilio VoIP, OpenAI, n8n workflows, ElevenLabs voice AI, and CRM platforms like GoHighLevel and HubSpot. Delivered automation systems that improved lead response time, reduced missed calls, and increased booking conversions through intelligent call handling and real-time CRM syncing. Key Achievements: Built AI phone agents handling inbound/outbound calls 24/7 Automated appointment booking and lead qualification systems Integrated CRM pipelines for real-time customer data flow Developed scalable voice infrastructure for growing businesses Improved client conversion rates through automated call handling
