I will be your ecommerce VA for shopify and customer support
About this Gig
Running a Shopify store and buried in support tickets, order issues, or admin work? I can take it off your plate.
I've spent the last 5 years running customer support and operations for a US-based DTC Shopify brand, handling 300+ tickets a week at a 97%+ CSAT. I know how a real ecommerce back office runs, not just the theory.
What I can handle for you:
Shopify order management, refunds, cancellations, exchanges
Customer support in Gorgias, Zendesk, Shopify Inbox, or email
WISMO (where is my order) replies with live tracking lookups
Product uploads, inventory updates, store admin
Macros, canned responses, tagging cleanup
Amazon Seller Central support tasks
Klaviyo list cleanup and basic flow checks
Internet research, data entry, and general VA work.
Why me:
5 years inside a real Shopify brand, not generic VA work
217+ orders completed on Fiverr, 5.0 stars from 75+ reviews
Reliable US business-hours overlap available
Purpose:
Business
FAQ
Do you work with Shopify stores only?
Mostly yes. Shopify is where I’m fastest. I can also help with Amazon Seller Central and basic WooCommerce admin, but Shopify is my core.
Which customer support tools do you know?
Gorgias (5 years daily), Zendesk, Shopify Inbox, and email. I can also work inside your Slack and project tools.
Can you cover US business hours?
Yes. I worked US Central time for 5 years, so overlapping with US hours is normal for me.
Do you need access to my store?
Yes, you’ll invite me as a staff account with the permissions needed for the task. I follow strict confidentiality.
What if the work takes less than the package hours?
I’ll roll the remaining time into other small tasks you have, or save it for your next request within 30 days.
75 reviews for this Gig
| (68) | ||
| (4) | ||
| (1) | ||
| (0) | ||
| (2) |
Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
O 
onlinegeekgirl

Pakistan
Ongoing collaborationGreat experience with the seller and looking forward to give more work to him in the future.
$50
Price
Helpful?R 
roseskinco

Canada
Very good thanks
$50
Price
Helpful?C 
c_engineering

Saudi Arabia
Ongoing collaborationWell done yet again
$50
Price
Helpful?U user29610120

United States
very easy to work with , very professional
$50
Price
R 
Seller's Response
Helpful?J jtcgrowth

United States
Ongoing collaborationRehan is the best. tried many VA's before and they do not compare at all. I recommend him to my e-commerce friends and business partners all the time. He is a very hard and smart worker with an amazing personality and a happy family.
$100-$200
Price

R 
Seller's Response
Helpful?
75 reviews for this Gig
| (68) | ||
| (4) | ||
| (1) | ||
| (0) | ||
| (2) |
Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
O 
onlinegeekgirl

Pakistan
Ongoing collaborationGreat experience with the seller and looking forward to give more work to him in the future.
$50
Price
Helpful?R 
roseskinco

Canada
Very good thanks
$50
Price
Helpful?C 
c_engineering

Saudi Arabia
Ongoing collaborationWell done yet again
$50
Price
Helpful?U user29610120

United States
very easy to work with , very professional
$50
Price
R 
Seller's Response
Helpful?J jtcgrowth

United States
Ongoing collaborationRehan is the best. tried many VA's before and they do not compare at all. I recommend him to my e-commerce friends and business partners all the time. He is a very hard and smart worker with an amazing personality and a happy family.
$100-$200
Price

R 
Seller's Response
Helpful?

