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reinajp97

Reina

@reinajp97

Assistant manager Front Office Regency Culb Concierge

Japan
Japanese
About me
Hello! I’m Reina from Japan. I have experience in the hospitality industry and enjoy providing friendly, detail-oriented service. I specialize in Japanese product research, product photography, travel information about Japan, English-Japanese support, and virtual assistance. I always communicate clearly, deliver work on time, and do my best to exceed my clients’ expectations. I look forward to working with you!... Read more

Skills

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reinajp97
Reina
Offline • 
Average response time: 1 hour

See my services

General Online Research
I will research japanese prodacts for your business
From$10 / projectMore details

Work experience

Hyatt_Hotels

Hotel staff

Hyatt Hotels • Full-time

Mar 2018 - Jan 2026 • 7 yrs 10 mos

Worked at Hyatt Regency Naha Okinawa through Ken Corporation as an Assistant Manager in the Front Office and Regency Club Concierge. Provided exceptional customer service to domestic and international guests, supervised daily front desk and concierge operations, managed check-in and check-out procedures, handled guest inquiries and special requests, arranged travel and local recommendations, and ensured a seamless guest experience while maintaining Hyatt’s high standards of hospitality.