r
reivincani

Rei Vincani

@reivincani

Keeping Systems Running and Channels Active

Albania
English, Italian
About me
Remote IT Support / Help Desk Specialist 5+ years supporting users remotely – Windows, connectivity, software & security issues. Why choose me? • Fast resolution (usually in 20–30 minutes) • Clear communication • No fix = no payment • Professional approach • 100% Satisfaction... Read more

Skills

r
reivincani
Rei Vincani
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will provide remote IT help desk support for your PC
From$15 / projectMore details

Work experience

IT Specialist

MOD • Full-time

Jul 2021 - Present • 4 yrs 10 mos

IT & Network Support Specialist Public Institution / Ministry Provide daily IT support for staff, ensuring uninterrupted operation of workstations, software, and internal systems. Maintain, configure, and troubleshoot computer networks (LAN/WAN), including switches, routers, and network security components. Support the operation and maintenance of institutional IT infrastructure, ensuring compliance with internal policies and security standards. Assist in the installation, configuration, and maintenance of hardware and software systems. Monitor system performance and respond to technical incidents in a timely and professional manner. Support users with access management, basic cybersecurity practices, and data protection procedures. Collaborate with internal teams and external vendors to ensure reliable and secure IT services.