I will be your virtual assistant for customer support and live chat

Turkey

I speak English, Spanish, Italian

Customer Support Specialist

As a Mechanical Engineer, I bring a highly disciplined, analytical approach to remote Customer Support. Having managed complex workflows in demanding environments, I possess advanced crisis-management...
About this Gig

Welcome to your reliable, professional Customer Support partner! Are you looking for a dedicated and professional support agent to manage your customer queries, live chats, and emails? You are in the right place!


I provide high-quality, professional, and empathetic customer support tailored to keep your customers happy and loyal. Operating in the UTC Nighttime window, I am perfectly positioned to support your global clients (US/Canada/Europe) during their active hours while maintaining a sharp focus and rapid response times.


What I Offer:


Live Chat Support: Instant, friendly, and helpful real-time responses.


Email Support: Professional email drafting and ticket resolution.


Social Media Management: Managing direct messages and comments.


Non-Technical Troubleshooting.

Tools I Support: Zendesk, Freshdesk, Intercom, Tidio, LiveChat, and Salesforce. Please send a message before placing an order to discuss your specific business needs!

Social media platform:

Facebook

Twitter

Instagram

TikTok

YouTube

Service type:

Non-technical support

Language:

English

Spanish

Turkish

Timezone:

UTC nighttime

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Confluence

Freshdesk

Freshservice