
Reazul Repon
End to End Data Architect Power BI and Microsoft Fabric Expert
Skills

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Portfolio
Work experience
Customer Complains Analyst
4K Engineering • Full-time
Apr 2022 - Nov 2025 • 3 yrs 7 mos
• Extracted customer complaints from SQL Server and transformed datasets. • Analyzed KPIs such as MOS, RSRP, RSRQ, SINR, and HOSR for optimization. • Generated insights supporting network performance improvement.
Project Coordinator
Auspicious • Full-time
May 2019 - Apr 2022 • 2 yrs 11 mos
• Performed KPI analysis including MOS, RSRP, RSRQ, SINR, HOSR. • Conducted customer complaint trend analysis. • Prepared dashboards and recommended optimization actions.
Optimization Officer
Searchlight • Full-time
May 2017 - May 2019 • 2 yrs
• Analyzed network KPIs using Actix, TEMS, and MapInfo. • Conducted coverage and capacity analysis; resolved customer complaints. • Recommended engineering parameter changes based on data trends.
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Rating Breakdown
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renata_cafe
Repeat Client

Germany
Great experience working with Reazul. He understood my requirements very well and delivered a clean and well-organized Power BI dashboard on time. The visuals were exactly this, wat I ordered. Communication was smooth throughout the project and he was always responsive. I truly appreciate the effort...
Seller's Response
renata_cafe
Repeat Client

Germany
I was extremely satisfied with the first Power BI dashboard that I order another one. Again: The seller was professional, responsive, and very attentive to my requirements. Reazul clearly understood my data and transformed it into a clean, interactive, and insightful dashboard. Communication was smooth...
Seller's Response
