Reya N

Operations Systems + AI Workflow Consultant

Google • Self-employed

May 2025 - Present • 1 yr 4 mos

2DOGSCREATIVE | Freelance Operations, Events + Digital Project Support | May 2025–Present | Oceanside, CA • Relocated independently from Massachusetts to Oceanside, managing the full cross-country move for one person and two senior dogs, including sorting, packing, selling, budgeting, route planning and daily logistics. • Built practical spreadsheets, forms, trackers, process documents, Canva materials, websites and lightweight automations for small businesses and service-based teams. • Mapped business processes into usable systems, including a 10-stage Zoho Creator workflow for a solar and electrical contractor covering lead intake through permitting, installation, inspection/PTO and final invoicing. • Ran end-to-end freelance events for GEM Institute, Anaheim Visitor Center and a Retail AI Huntington Beach takeover, handling schedules, guest flow, onsite logistics, team coordination and last-minute pivots. • Completed a six-month brand development and B2B sales contract with ETHA, supporting wholesale outreach, convention preparation, podcast production and community development across Reddit, Instagram, TikTok and Discord. • Developed and delivered practical AI training, workflow consulting and digital cleanup services using Google Workspace, Canva, ChatGPT, automation logic and clear documentation. • Serve on the board of America’s Animal Fund, supporting rescue operations, fostering and volunteer initiatives; fostered a senior dog recovering from a fractured pelvis and coordinated his eventual cross-country transfer to a long-term foster home.

Personal Trainer & Fitness Coach

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Apr 2011 - Present • 15 yrs 5 mos

Provide personalized strength, mobility and movement coaching for private clients and gym members. Experience includes 1:1 training, corporate fitness environments, form feedback, workout programming, activation and mobility work, strength development and helping clients build confidence in the gym. I’ve worked with beginners, experienced lifters and clients returning to training, with an emphasis on practical coaching, clear movement cues and programs people can actually follow.

Corporate Events & Operation

TeamBonding • Full-time

Oct 2023 - May 2025 • 1 yr 7 mos

• Supported high-volume corporate event operations across 100+ monthly events, coordinating client needs, internal teams, event managers, vendors, materials, timelines, and post-event follow-up. • Spent much of the role improving how the event system worked in practice: cleaning up handoffs, building clearer workflows, reducing operational gaps, and helping the team manage more moving pieces with less friction. • Used Cvent, Salesforce, Google Workspace, ClickUp/Asana-style tools, and internal trackers to manage event details, registration-related information, client updates, reporting, and execution status. • Owned end-to-end operational follow-through from sales handoff to event delivery, including staffing needs, facilitator assignments, materials, shipping/tracking, vendor coordination, cost awareness, billing support, and reconciliation. • Partnered with sales, production, client services, warehouse/materials teams, and external vendors to keep event requirements accurate across concurrent programs and last-minute changes. • Improved operational visibility and execution consistency, contributing to stronger capacity planning and a margin improvement path from the high-20% range toward the low-30% range. • Handled client-facing problem solving under pressure, including logistics questions, schedule changes, attendee/participant needs, materials issues, and day-of escalations.