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ricardo_055

Ricardo Carlos

@ricardo_055

GTM Engineer ,Claude Code and Ai Automation Specialist

United States
English, French, German, Spanish, Italian, Greek, Hungarian, Czech, Portuguese, Dutch, Korean, Hindi, Polish
About me
I’m Ricardo Carlos, a GTM Engineer, Claude Code & AI Automation Specialist helping startups, founders, and businesses turn ideas into powerful products and efficient workflows. I build, automate, optimize, and launch AI-powered solutions using Claude Code and modern automation tools. My focus is on clean execution, smart systems, and real business results. Expect clear communication, reliable delivery, and solutions built to save time, reduce complexity, and help your business grow.... Read more

Skills

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ricardo_055
Ricardo Carlos
Offline • 

See my services

Website Builders Design
I will build squarespace website, design squarespace website or redesign squares
From$15 / projectMore details
AI Chatbot Development
I will build grok ai bots custom ai agents and grok social media automation
From$25 / projectMore details

Work experience

ServiceNow

Claude Code Expert | Workflow Automation, AI Agents & Project Operations

ServiceNow • Freelance

Feb 2026 - Apr 2026 • 2 mos

Designed AI workflows for project planning, task creation, status reporting, documentation, risk detection, and operational automation. Briefings: Project briefings included objectives, tasks, dependencies, owners, deadlines, blockers, risks, and required actions. Consistent production: Created reusable Claude Skills and API workflows that converted project information into structured actions and reports. Trust: Automated task changes were governed by permissions, validation rules, approval requirements, and activity logs.

N26

Claude Code Expert | Customer AI, Support Agents & Knowledge Automation

N26 • Freelance

Mar 2026 - Mar 2026 • 0 mos

Developed AI support agents, knowledge retrieval workflows, customer-response automation, ticket routing, and internal support tools. Briefings: Each support workflow documented customer intent, knowledge sources, response rules, escalation paths, tone requirements, and prohibited actions. Consistent production: Created reusable support Skills, RAG pipelines, API integrations, evaluation datasets, and agent workflows. Trust: Agent responses were grounded in approved sources and evaluated against accuracy, relevance, safety, and escalation requirements.

Nexon

Claude Code Expert | Knowledge Systems, RAG & AI Productivity

Nexon • Freelance

Mar 2026 - Mar 2026 • 0 mos

Built AI-powered internal knowledge systems, research automation, document workflows, project assistants, and productivity tools. Briefings: Knowledge briefings defined the question, relevant documents, source hierarchy, expected answer format, citations, and action items. Consistent production: Used Claude Code, RAG, APIs, MCP, structured knowledge schemas, and reusable Claude Skills. Trust: Answers were grounded in authorized documents and clearly distinguished retrieved information from generated recommendations.