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Rich Long
@rich_long
China Remote Hands and Local Support
China
Chinese, English, Japanese
About me
Hi, I’m Rich, based in China. I help overseas businesses, developers, and entrepreneurs with local tasks that require someone physically present in China.
I provide remote hands support, low-power device hosting, hardware checks, status photos, manual reboot assistance, website and app testing from mainland China, local product verification, and supplier research.
I also have experience in software development, Adobe Animate, ActionScript, and digital learning tools.
My goal is to be your reliable local hands in China.
Skills
Rich Long
Offline •
See my services
eLearning Content Development
I will create jlpt japanese anki flashcards with audio and examples
Technical Support
I will provide remote device hosting and hands support in china
Work experience
Remote Device Hosting and Support
Self-Employed / Freelancer • Freelance
Jan 2021 - Jul 2026 • 5 yrs 6 mos
Provided physical hosting and remote hands support for customer-owned low-power network equipment in China. Responsibilities included maintaining continuous power, checking device status and indicator lights, taking status photos, performing manual power cycles, reconnecting cables, and providing basic physical assistance when requested. The customer provided the equipment and its own network connectivity. My role focused on safe physical hosting, monitoring, and onsite support.
26 Reviews
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Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
1-5 out of 26 Reviews
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Most relevant
carocat
Taiwan
Thanks to the seller's efforts now the Chinese audience can listen to our music tracks on video platforms.
$50
Price
Helpful?
marcpom2020
United States
two platforms worked. not sure where they are hosted but overall good experience
$50
Price
Seller's Response
Helpful?
ginny_57
United States
We had a communication difference but all was resolved. Actually is a good service. Need things posted in China, he is your go-to guy.
$50
Price
Helpful?
mysticrose78
Netherlands
The seller has excellent communication skills and did extra effort to deliver a better result. Great Service!
$50
Price
Helpful?
geordienewcastl
United Kingdom
will use this guy again thanks
$50
Price
Helpful?
