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richardm1080

Ric M

@richardm1080

Business Operations and IT Support Specialist

Australia
English
About me
Hi, I’m Ric Marks — a practical systems and operations professional with 20+ years’ experience across IT consulting, business operations, leadership, and small business support. I help people simplify complexity, solve practical problems, improve workflows, and make their technology or processes easier to manage. My support includes remote tech help, home office setup, Wi-Fi troubleshooting, digital forms/templates, process improvement, and practical business advice. Based in Australia, I’m clear, reliable, patient, and easy to work with.... Read more

Skills

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richardm1080
Ric M
Offline • 

See my services

Business Efficiency & Automation
I will review your small business workflow and identify bottlenecks
From$45 / projectMore details
Technical Support
I will provide practical remote IT support for home or small business
From$35 / projectMore details

Work experience

NEC

Service Delivery / Operations Leadership

NEC • Full-time

Nov 2022 - Jun 2024 • 1 yr 7 mos

Operational leadership and service delivery across enterprise and government environments, including workflow coordination, stakeholder management, technical operations, process improvement, and team support.