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richluckynat

Nathalie E

@richluckynat

Front Office Supervisor

United Arab Emirates
Arabic, English, French
About me
I am a versatile professional with over 18 years of experience across customer service, real estate, and administration. I specialize in front office supervision, relationship management, and debt collection, with a proven track record in the UAE market. I am skilled in coordinating complex operations, managing client relations, and driving sales through effective communication and administrative excellence.... Read more

Skills

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richluckynat
Nathalie E
Offline • 
Average response time: 1 hour

See my services

AI Technology Consulting
I will provide expert ai data annotation and llm evaluation
From$170 / projectMore details

Portfolio

Work experience

Etisalat

Call Center Agent

Etisalat • Full-time

Sep 2009 - Oct 2010 • 1 yr 1 mo

Provided accurate information according to contact center guidelines and quality standards. Processed customer complaints promptly and efficiently, ensuring full satisfaction. Took ownership of customer problems and followed up to ensure resolution.

Emirates_NBD

Call Center Agent

Emirates NBD • Full-time

Nov 2008 - Oct 2009 • 11 mos

Guided new clients in opening accounts and explained available services. Worked in the credit card department creating offers, clarifying rates, and managing card activations or blocks. Promoted various banking products including personal and car loans.