r
rickyshellrevop

Ricky S

@rickyshellrevop

Revenue Operations Strategist

United States
English, German
About me
Currently an MBA candidate at a T20 business school, I have a background in technical and managerial revenue operations, with work ranging from identifying, scoping, and implementing solutions myself to managing projects at a high level. I can work either with or async from your team, and have deep expertise across multiple software platforms, especially HubSpot.... Read more

Skills

r
rickyshellrevop
Ricky S
Offline • 

See my services

Technical Support
I will provide CRM, revenue operations, and hubspot services

Work experience

Revenue Operations Consultant

Consulting • Full-time

Oct 2023 - Aug 20251 yr 10 mos

• Managed and advised on the HubSpot instances for 10 different partners as a CRM Product Manager, focused on business objectives and KPIs, such as increasing Net New Revenue and existing Net Revenue Retention. • Acted as the Product Manager for the client's CRMs as a Program Manager and operated in an Agile methodology to manage projects such as rolling out NPS and Customer Satisfaction scores to analyze and improve overall customer sentiment. • Oversaw the implementation of multiple integrations and migrations to and from HubSpot, including Salesforce, Acumatica, Netsuite, Microsoft Dynamics, Aircall, Fishbowl, and ZoomInfo.