
Rida Waseem
GoHighLevel CRM Specialist Workflow Automation and Lead Management
Skills

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Work experience
Zoho Social Media & YouTube Channel Manager
ARIID Build • Freelance
Sep 2026 - Present • 2 mos
Managed social media activities using Zoho Social and supported YouTube channel management for Arlid Build. Key responsibilities: • Scheduled and published social media content using Zoho Social. • Organized content calendars and maintained a consistent posting schedule. • Monitored social media engagement and audience interactions. • Managed YouTube video uploads, titles, descriptions, and metadata. • Organized video content and maintained channel consistency. • Monitored channel analytics and content performance. • Supported content planning and audience engagement across platforms. Focused on consistent publishing, organized content management, and improving the brand’s online presence.
Zoho Social Media Manager & Social Media Specialist
Ariana Designs • Freelance
Sep 2026 - Present • 2 mos
Managed social media activities using Zoho Social to help maintain a consistent online presence for Ariana Designs & Interiors. Key responsibilities: • Scheduled and published social media content using Zoho Social. • Organized content calendars and planned posts. • Monitored social media engagement and audience interactions. • Tracked performance metrics and prepared basic reports. • Supported brand consistency across social media platforms. • Helped manage comments, messages, and publishing workflows. • Reviewed social media performance to identify opportunities for improvement. Focused on organized content scheduling, efficient social media management, and consistent brand communication.
HubSpot CRM Manager & Lead Generation Specialist
Detailing • Freelance
Aug 2024 - Aug 2025 • 1 yr
Managed HubSpot CRM activities and supported lead generation initiatives to help organize customer information and improve lead management processes. Key responsibilities: • Managed and organized CRM contacts and lead records. • Supported lead generation and prospect management activities. • Maintained customer data and updated CRM records. • Assisted with sales pipeline organization and lead tracking. • Supported follow-up processes to improve lead management. • Helped maintain an organized CRM workflow for business operations. Focused on accurate data management, efficient lead organization, and structured customer relationship management.