Rinkesh G

Principal Consultant

Infosys • Full-time

Feb 2022 - Jan 2025 • 2 yrs 11 mos

 Responsible for managing multiple large corporate accounts of Infosys  Responsible for end to end delivery of the IT needs of multiple large Global Accounts e.g. Unilever, Decathlon etc.  Responsible for growing the accounts in size along with the increasing CSI of Clients  Responsible for managing and inculcating agile and digital culture in the Client Company  Responsible for managing margin and P&L for multiple large SAP accounts in my Portfolio which includes multiple AMS accounts.  Responsible for Training SAP S4 HANA Team in cross functional modules  Responsible for delivering multiple S4HANA engagements including Support, Enhancements, Upgrade and Greenfield Implementation projects for Clients  Lead various RFPs for other SAP engagements for Infosys and bid them with Pre-Sales Team  Responsible for taking care of the Training, Grooming, Deployment & Increments of 340+ SAP resources in my Portfolio  Responsible for advising Clients on their transformation journey, suggest projects and program which directly provide Business benefits and increase their cash flow

Assistant Consultant

Tata Consultancy Services • Full-time

Aug 2004 - Jan 2015 • 10 yrs 5 mos

Sep’04 – Jan’15 : Last Role - SAP Project Manager Client: Owens Corning Period: Oct 2013 – Jan 2015 Position: Project Manager KEY RESPONSIBILITIES: Successful project deliverables by managing the client, trouble shooting support issues, handling new requirements, enhancements, change requests, reviewed project deliverables and team management.  Manage SAP Support (AMS) for Owens Corning Client & leaded team of 24 + SAP Consultants.  Daily Calls with Client Support Head & Functional Head to discuss Health of various tracks.  Report & discuss the health of the project with Onsite Client Manager & Offshore Group Leader.  Make sure that SLAs are met for all Incidents/Issues.  Maintain the CSI of more than 97% consistently.  Reporting the progress of the Project to relevant Stakeholders (Group leaders & TCS DEG group)  Lead the team & gave various CIs (Continuous Improvements) to the Client which help in savings time & money.  Monitor the team & define their deliverables.  Take Care of their Training needs.  Monitor & ensure the team attain the SLAs & Customer satisfaction for every single ticket/Issue  Preparing Induction, Transition and Succession plans. Client: Owens Corning Position: SAP APO GATP Consultant Period: Jan’12 – Sep’13 KEY RESPONSIBILITIES:  Requirement Analysis of the functionality asked by the customer.  Understanding the existing system of the customer.  Preparing Config and FS doc.  Handling Testing & development.  Working on Tools like HPQC for preparing & running Test Plan.  Working on customizations, development and issue resolution. Other Roles in TCS: Client: Bharat Sanchar Nigam Limited Position: SAP CRM Consultant, Period: Nov’10 – Dec’11 Client: Carnation Auto India Pvt. Ltd. Position: SAP DBM Consultant, Period: Sep’09 – Oct’10 Client: Tetrapak Position: SAP SD Consultant, Period: Apr’09 – Aug’09 Client: Ministry of Company Affairs, Govt. Of India Position: PeopleSoft Consultant