I will be a UK mortgage virtual assistant for brokers and firms

India

I speak Hindi, English

Mortgage Regulatory Operations Specialist

I am a mortgage and regulatory operations professional with 4 years of experience in UK mortgage and protection operations within an FCA-regulated environment. I specialize in case management, complia...
About this Gig

Are you spending too much time chasing documents, updating CRM systems, and following up on mortgage cases?

Let me handle the administration while you focus on advising clients and closing more business.

With nearly 4 years of experience within strict FCA-regulated environments. Holding CeMAP and CertPro certifications, I possess deep knowledge of the UK mortgage market, product compliance, and customer eligibility. I manage case workflows cleanly to an audit-ready standard.


​What I Offer:

  • ​Case Management: Track mortgage/protection files from setup to completion.  
  • ​CRM Updates: Precise data entry using Smartr CRM or Salesforce.  
  • ​Compliance Checks: Catch missing info, discrepancies, and documentation gaps.  
  • ​Client Correspondence: Draft compliant customer communication letters.  
  • ​SLA Management: Track timelines strictly to ensure zero process

Purpose:

Business

Work model:

Project-based