
Rizwan Khan
Senior Data Analyst
Skills

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Work experience
Senior Data Analyst
Cisco • Full-time
May 2023 - Present • 3 yrs 2 mos
Continuing my role as a Senior Data Analyst for Leading Operator in Middle East under Cisco, with expanded responsibilities in leveraging AI, large-scale data sources, and automated reporting to drive operational and strategic improvements. I lead advanced analytics projects across technical, customer experience, and business domains, turning complex data into actionable insights that shape high-level decisions. Key contributions include analyzing diverse datasets, applying AI-powered models, identifying service mismatches, flagging underperforming nodes, detecting untapped customer segments, and automating reporting pipelines.
Senior Data Analyst
Nokia • Full-time
Feb 2018 - Apr 2023 • 5 yrs 2 mos
As the lead Data Analyst supporting Leading Telecom Operator in Middle East under Nokia, I played a critical role in delivering high-value insights that drove improvements across marketing, operations, customer experience, and network quality. I specialized in transforming large volumes of structured telecom data into meaningful recommendations through advanced analytics and stakeholder collaboration. Key contributions include delivering actionable insights, identifying gaps between customer internet packages and in-home device limitations, flagging ineffective dual-band Wi-Fi usage, and conducting analysis on high-latency applications.