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I will build a livekit ai receptionist and ai voice agent that books calls
Rizwan M
5.0
5.0
About this gig
AI receptionist and AI voice agent for your phone line. It answers every call, books appointments, takes orders, qualifies leads and transfers callers to your team live.
I am CTO and co-founder of Supporthive.ai, a voice AI platform built on LiveKit, live for restaurants and takeaways, law firms and UK taxi services.
During a call the agent can:
- Book, take orders, fill in forms and qualify leads
- Check your website and other pages in real time
- Transfer to staff live, send SMS confirmations and set callbacks
- Use several tools at once
After every call:
- Call analytics dashboard
- Per-call analysis: specialised agents pull out business lessons and insights from your calls
Under the hood: speech-to-text, LLM and text-to-speech, or real-time speech-to-speech, near real-time with minimal latency, noise cancellation, Twilio and other telephony.
Why own it: hosted platforms like Vapi and Retell add a platform fee of about 5 cents a minute or more on top of model and phone costs. The top package builds it on your own AWS account with LiveKit, local and open models where they fit, so that fee goes away and you own it.
Tell me how your calls run today and I'll send a plan.
Get to know Rizwan M
Rizwan M
AI Voice Agent Developer, CTO and Cofounder, Supporthive AI
- FromPakistan
- Member sinceJan 2023
- Avg. response time2 hours
- Last delivery6 months
Languages
English
Hi, I'm Rizwan. For six years I've helped businesses hand their repetitive work to AI that actually holds up in the real world. I co-founded Supporthive.ai, where our AI answers phone calls for restaurants, law firms and taxi companies, so their teams can focus on customers instead of the phone. I also partner with founders to turn an idea into a working product, and with busy teams to automate the tasks that eat their week. I'm a dad of two based in Islamabad, I keep things simple, and I'll tell you honestly if AI isn't the right fit. Message me and tell me what's slowing you down.
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FAQ
Why not just use Vapi or Retell?
They are good tools, but they add a platform fee of about 5 cents a minute or more on top of model and phone costs. The Owned Voice Platform runs on LiveKit in your own AWS account, with local and open models where they fit, so that fee goes away and you own it. I also build on Vapi or Retell.
What does the call analytics dashboard show?
Every call with its outcome, bookings, orders, transfers and callbacks. Specialised agents also analyse each call and pull out business lessons and insights, such as common questions and reasons callers did not book.
Who owns the system and where does it run?
Pilot and Live AI Receptionist run on Supporthive.ai, the platform I co-founded and lead as CTO. The Owned Voice Platform is set up on your own AWS account: LiveKit, models and all infrastructure, owned by you.
Can it transfer calls to my staff?
Yes. It transfers callers to a person live, following your rules for opening hours, and can send an SMS confirmation or set a callback when nobody is free.
Can I keep my existing business number?
Yes. It works with Twilio and other telephony, so calls can forward from your current number or the number can be ported.
How natural does the conversation feel?
Near real-time with minimal latency. Real-time speech-to-speech models feel the most natural; the speech-to-text, LLM and text-to-speech pipeline gives more control over voice and model.
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United States
Very deep knowledge of coding
$1,000-$2,500
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1 reviews for this Gig
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Rating Breakdown
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Most relevant
R ryan_appleby
United States
Very deep knowledge of coding
$1,000-$2,500
Price
10 days
Duration
Helpful?
