Ryan Mccain

Owner

Norzer • Self-employed

Apr 2021 - Present • 5 yrs 5 mos

-Custom WordPress websites built in Breakdance, designed for speed, mobile performance, and lead generation -Local SEO and Google Business Profile management, including optimization, compliance, and ranking growth -Fully managed WordPress hosting, maintenance, security, and updates PPC campaign setup and management -AI-powered tools and automations for small businesses, including lead qualification workflows and custom integrations -Website rebuilds and migrations for businesses that have outgrown their current site Industries I've worked with include construction and manufacturing, legal, IT services, pet services, health and wellness, and entertainment. Highlights: -Built and manage websites and SEO for clients across a wide range of industries -Developed AI-driven lead qualification tools for law firm clients -Clients choose Norzer for clear communication, precise information, and a no-pressure process My approach is simple: understand the business first, then build a site that earns trust, ranks locally, and turns visitors into customers. No fluff, no bloated retainers, just practical work that moves the needle.

System Architect

IBM • Full-time

Jun 1996 - Aug 2020 • 24 yrs 2 mos

Systems Architect and Linux/AIX Administrator responsible for designing, deploying, and maintaining enterprise infrastructure built for reliability, security, and performance. Core responsibilities: -Architected and managed server environments across Linux and IBM AIX platforms -Handled system installation, configuration, patching, and lifecycle management -Monitored performance, troubleshot critical issues, and kept uptime high for business-critical systems -Automated routine administration tasks with shell scripting to reduce manual work and human error -Managed user access, permissions, and security hardening across the environment -Planned and executed upgrades, migrations, and capacity expansion -Maintained backup, recovery, and disaster recovery procedures -Documented systems and processes so teams could support infrastructure consistently Open source advocate who championed open source tools and platforms as cost-effective, transparent, and dependable alternatives to proprietary software. Helped teams adopt and standardize on open source solutions where they made sense for the business. This background in enterprise systems is the foundation for how I build and host websites today: stable infrastructure, strong security, and systems that simply work.