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Fiverr Pro
English
$
USD
I will write your app knowledge base or help docs
Technical Writers, Product Documentation Specialists
Hi, I'm Tom. My team and I love helping to craft easy-to-understand help docs, knowledge bases, guides, and manuals. We specialise in supporting SaaS companies and manufacturers and are available for ...
Vetted by Fiverr Pro
Tom R. was selected by the Fiverr Pro team for their expertise.
Vetted for
Technical Writing
Writing Advice
About this Gig
Vetted Pro
If you need a knowledge base/help center written for your app, SaaS platform, or software, hire us! We have over 15 years' experience as technical writers and have worked with brands such as ARRI, Gridly, and Seibert Group. We pride ourselves on communicating information clearly and simply.
Have existing content?
No problem! Some teams hire us to rewrite or improve existing content, or to write new content in the same style and tone as the existing.
Need a completely new Knowledge Base or Help Center?
Let's work together! Typically, clients send us a screen recording of their app/software in action (or we can set up a video call for a live demo), and then provide access to a test environment for us to grab screenshots and GIFs.
How will it be supplied?
We find it best to write the content in your docs site (such as Confluence, Document360, HubSpot, Zendesk). Or we can supply the content in Google Docs, ready for you to upload to your application, or even provide a print-ready PDF. Our docs are always style-guide formatted in line with your branding.
Feel free to message Tom with your specific needs, and let's see how we can help.
Document type:
User & training manuals
•
Documentation
Industry:
Software
Language:
English
•
Spanish
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
My Portfolio
FAQ
What operating systems do you have access to for testing?
Windows, Mac, iPhone, iPad, Google Pixel
Do you offer software testing in conjunction with this gig?
Absolutely! If we come across something unexpected, or inconsistencies in the UI, we're happily let you know as we go. If you need more thorough testing, send us a message and let's discuss.
I need it quicker - can you help?
We usually have a 4-8 week waiting list but please send a message and we'll let you know our current availability and a realistic delivery timescale. Either way, we can start talking about your requirements, how we can help, and provide some pricing options.
Reviews
5 reviews for this Gig
| (5) | ||
| (0) | ||
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
N 
needsedit
Repeat Client
United States
teaming with Tom is great because he and his team has deep understanding of subject, they can extaxct info from training videos or seminars and bring the concepts on a document for IT and business teams to consume. We are able to provide both documents and videos version for new joiners to get trained.
$1,500-$2,000
Price
8 weeks
Duration
Helpful?J 
jopnelli_
Repeat Client
Germany
Tom R. is an OUTSTANDING technical writer who surpassed all expectations with his meticulous attention to detail and high level of professionalism. Working with him was a breeze as he was always quick to respond and consistently went the extra mile to ensure timely delivery. Truly a remarkable experience! 👍
$1,000-$1,500
Price
5 months
Duration
Helpful?J 
joeguinn
Repeat Client
United States
Fantastic! The attention to detail and workflow in my software was great. The delivery is such that I will be easily able to make changes as we make updates.
Helpful?L llamaapp
Repeat Client
United States
Excellent quality and turnaround time. Great communication along the way. Truly a top-notch provider!
Helpful?A 
acmoutinho
United Kingdom
Excellent work! It was very easy to work with Tom, I would definitely recommend his work! He was quick to respond and even sent the work 2 days before scheduled! I also didn't need to make any amends.. Thanks :D
R 
Seller's Response
Helpful?
Reviews
5 reviews for this Gig
| (5) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
N needsedit
Repeat Client
United States
teaming with Tom is great because he and his team has deep understanding of subject, they can extaxct info from training videos or seminars and bring the concepts on a document for IT and business teams to consume. We are able to provide both documents and videos version for new joiners to get trained.
$1,500-$2,000
Price
8 weeks
Duration
Helpful?J jopnelli_
Repeat Client
Germany
Tom R. is an OUTSTANDING technical writer who surpassed all expectations with his meticulous attention to detail and high level of professionalism. Working with him was a breeze as he was always quick to respond and consistently went the extra mile to ensure timely delivery. Truly a remarkable experience! 👍
$1,000-$1,500
Price
5 months
Duration
Helpful?J joeguinn
Repeat Client
United States
Fantastic! The attention to detail and workflow in my software was great. The delivery is such that I will be easily able to make changes as we make updates.
Helpful?L llamaapp
Repeat Client
United States
Excellent quality and turnaround time. Great communication along the way. Truly a top-notch provider!
Helpful?A acmoutinho
United Kingdom
Excellent work! It was very easy to work with Tom, I would definitely recommend his work! He was quick to respond and even sent the work 2 days before scheduled! I also didn't need to make any amends.. Thanks :D
R Seller's Response
Helpful?
