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rodeuezlovett

Rodriquez L

@rodeuezlovett

Technical Support Specialist

United States
English
About me
I am a Technical Support Specialist and former U.S. Marine Corps Communications Specialist with over 5 years of experience troubleshooting mission-critical systems. I combine military operational discipline with technical skills in systems administration, networking, and programming to deliver exceptional end-user support.... Read more

Skills

r
rodeuezlovett
Rodriquez L
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will write IT technical documentation and sops
From$100 / projectMore details

Work experience

United_States Marine Corps

Aviation Information Systems (AIS) Specialist

United States Marine Corps • Full-time

Jul 2019 - Sep 2024 • 5 yrs 2 mos

Provided Tier 1 and Tier 2 technical support for classified Aviation Information Systems. Documented and resolved over 50 incidents monthly while maintaining accountability for $500K+ in equipment. Trained 15+ junior Marines, reducing user error incidents by 40%. Enforced strict cybersecurity protocols and provided communications support during Afghanistan deployment and the 24th MEU.