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English
$
USD
Dcib Rohit
@rohit_ar
Remote IT Support for Computers
India
English, Bengali
About me
I am an IT Support Technician with experience in computer troubleshooting,
Windows installation, software setup and remote support.
I help clients fix computer problems quickly and honestly.
Customer satisfaction is my priority.
Skills
Dcib Rohit
Offline •
See my services
Technical Support
I will fix your computer or laptop remotely
Copy Paste
I will do fast copy paste data entry and typing work
Portfolio
Work experience
IT Support
NORBE MEDICARE PVT. LTD • Freelance
Nov 2022 - Oct 2025 • 2 yrs 11 mos
I am an experienced IT Support Technician currently working at Norbe Medicare for the past 2 years, providing day-to-day technical support in a healthcare environment. My responsibilities include Windows system support, software installation, hardware troubleshooting, printer and network issue resolution, and providing remote and on-site IT assistance to staff. I handle technical issues professionally, follow proper IT support procedures, and focus on quick and reliable problem resolution. I am comfortable supporting users with different technical skill levels.
IT Manager
Dell • Freelance
Jun 2019 - Dec 2024 • 5 yrs 6 mos
I have 5 years of professional experience working as an IT Support Technician at Dell. During my time at Dell, I provided technical support for desktops and laptops, handled Windows OS issues, software installation, system troubleshooting, network and printer problems, and assisted users through remote support tools. I followed standard IT support processes such as issue diagnosis, ticket-based support, user communication, and timely problem resolution. This experience helped me develop strong problem-solving skills and a customer-focused approach to technical support.
