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rohitsankhla4

Rohit Sankhla

@rohitsankhla4

Transforming data into actionable business insights

India
English
About me
I am a highly analytical person with expertise in Excel, SQL, Data Visualization, and decision-making. I am skilled at identifying key trends and patterns from complex datasets to optimize processes and improve overall business performance. I possess strong communication skills and the ability to collaborate effectively with cross-functional teams.... Read more

Skills

r
rohitsankhla4
Rohit Sankhla
Offline • 
Average response time: 1 hour

See my services

Data Cleaning
I will analyze data using excel and sql
From$15 / projectMore details

Portfolio

Work experience

Teleperformance

Vendor Catalog Manager

Teleperformance

Sep 2024 - Dec 2025 • 1 yr 3 mos

Managed vendor relations and resolved complex operational, order, and account-related issues while ensuring strict SLA compliance. Analyzed weekly case volumes and resolution trends using Microsoft Excel, identifying bottlenecks that reduced average turnaround time by 15%. Maintained 98% data accuracy across internal trackers to validate data integrity and streamline reporting workflows. Identified recurring operational issues and developed actionable, data-driven recommendations that improved team process efficiency by 10%. Executed catalog management tasks following SOPs, audit requirements, and quality standards to maintain operational excellence.