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English
$
USD
Roly M
@rols_morallos
Ecommerce Virtual Assistant
Philippines
English, Tagalog
About me
I am an experienced customer service representative and e-commerce virtual assistant with a strong background in resolving queries via live chat, email, and calls. I specialize in Shopify store operations, including product listing and order management, to ensure efficiency and customer satisfaction.
Skills
Roly M
Offline •
Average response time: 1 hour
See my services
Product Upload
I will upload and manage shopify product listings professionally
Work experience
Chat/Email Support
Concentrix • Full-time
May 2022 - Mar 2023 • 10 mos
Provided online customer service through live chat and email support systems to address product or service concerns. Resolved customer complaints promptly and efficiently to ensure customer satisfaction. Collaborated with team members to streamline processes and improve response times while utilizing strong communication and problem-solving skills.
