I will provide native chinese customer service

China

I speak English, Chinese

Bilingual Customer Service Sales Specialist

I am a native Chinese who graduated from Zhengzhou University with proven customer-facing experience, having sold 1,500+ products through direct engagement and led event operations for 1,500+ particip...
About this Gig

⭐ Native Chinese speaker with real customer service experience help your business communicate with Chinese customers professionally.


WHAT I OFFER

Chinese customer service consulting: scripts, phrases & response templates

Complaint management workflow designed for Chinese customers

Customer retention scripts (based on real education-industry experience)

Customer feedback collection templates & analysis

Advice on WeChat & Chinese e-commerce platforms (Pinduoduo, Taobao)


WHY ME

Native Mandarin speaker + fluent English (CET-6 certified)

Customer service experience at a leading coding education company handled student issues & parent communication in peak season

Real sales experience: sold 1,500+ products face-to-face, so I know how service converts into revenue

Computer science background: comfortable with tools and fast troubleshooting


WHAT YOU GET

A practical playbook you can use immediately tailored to your business, backed by real experience.


 MESSAGE ME FIRST to discuss your needs fast responses guaranteed.


Your Chinese customers deserve professional service. Let's build it together!


Service type:

Customer Feedback Collection & Analysis

Industry:

Marketing & advertising

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Retail & wholesale

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Services