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Fiverr Pro
English
$
USD
I will be your professional customer support representative
Expert VA, Customer Support, Shopify and Short Video Content Creator
Welcome! With 10+ years supporting global businesses, I blend creative content production with operational virtual assistance.
Services:
• Creative: Short Videos (TikTok, Reels, Shorts) & Social Cont...
About this Gig
I help businesses build positive customer relationships by providing reliable support via chat and email. With over 10 years of experience supporting international businesses, I have handled customer inquiries, resolved problems, maintained CRM platforms, and delivered efficient service in fast-paced environments.
My areas of expertise include:
- Customer Support via Chat, Email
- Customer Inquiries and Issue Resolution
- CRM Tools (Zendesk, Zoho, Gorgias)
- Virtual Assistance
- Data Entry and Administrative Tasks
- Order Management and Processing
Have questions or need a customized service? Feel free to contact me before placing your order!
Social media platform:
•
Service type:
Non-technical support
Language:
English
•
Italian
•
Spanish
Timezone:
UTC daytime
Support software:
Zoho Desk
•
Zendesk
•
Gorgias
Knowledge base software:
Zoho
FAQ
What is included in the hours I purchase?
The hours include active customer support time via chat or email, handling inquiries, follow-ups, and basic issue resolution.
How will the working hours be scheduled?
After your order, we will agree on a schedule that fits your business needs and availability.
Can you start immediately after I place an order?
Yes, I am available to start quickly depending on current workload. Please contact me before ordering to confirm availability.
Will you learn about my business before starting?
Yes, I take time to understand your processes, guidelines, and communication style to provide accurate and consistent support.
Can you handle high volumes of messages or busy periods?
Yes, I am experienced in fast-paced environments and can manage multiple conversations while maintaining quality.
