I will be your shopify support va for email and chat support

Rona

Philippines

I speak Tagalog, English

Ecommerce Customer Support l Ex Call Center l Shopify Zendesk

Ex Call Center Agent, almost 1 year handling US customers. 1 year on Nov 17. I help Shopify stores with: Order tracking and shipping Returns refunds complaint handling Product questions and email sup...
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About this Gig

Tired of angry customers and pending tickets? I will be your reliable Shopify Customer Support VA.


I help Shopify stores handle daily customer support with fast, friendly, and professional replies.


WHAT I DO:

- Answer order status, tracking, shipping inquiries

- Handle refunds, returns, exchanges

- Reply to Zendesk & Gorgias tickets

- Live chat support

- Order issues, payment, discount code help

- Daily summary report of tickets solved


WHY ME:

- Trained in Shopify, Zendesk, Gorgias

- Fluent English, friendly tone

- Fast response, available in your timezone

- 100% focus on customer satisfaction


TOOLS: Shopify, Zendesk, Gorgias, Gmail, Tawk.to


Let me handle your support while you grow your store!


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be your shopify support va for email and chat support
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be your shopify support va for email and chat support

Social media platform:

Facebook

•

Instagram

Service type:

Non-technical support

Language:

English

Timezone:

24/7

Support software:

Zendesk

•

Other

Knowledge base software:

Zoho

•

Other

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