I will be your friendly customer support
Virtual Assistant, Customer support, Reliable and Detail Oriented Support
About this Gig
Hello! Are you looking for a friendly and reliable customer support assistant?
I will help you provide fast and professional support to your customers through Email, Live Chat, and Social Media.
I am fluent in English, very patient, and I always reply with a friendly and helpful tone. I understand how important it is to keep your customers happy!
WHAT I WILL DO FOR YOU:
- Reply to customer emails and live chats quickly
- Answer FAQs and handle common questions
- Track orders and provide order status
- Handle complaints calmly and professionally
- Provide daily summary report of all work done
TOOLS I CAN USE:
Gmail, Google Docs, Tawk.to, Zendesk, Freshdesk, Zoho Desk, Instagram, Facebook
WHY CHOOSE ME:
- Fast response time
- Fluent English
- Friendly and patient
- Available in GMT timezone
- 100% dedicated to your customers
Let's make your customers love your business! Contact me now before you place an order so we can discuss your needs.
Thank you!
Rosaaba
Service type:
Other
Language:
English
Timezone:
24/7
Support software:
Other
Knowledge base software:
Other
FAQ
What do you need from me to get started?
Please send me your website link, login to support tool if needed, FAQs about your business, and what tone you want me to use. then we can start immediately!
Do you work on weekends?
Yes! I am available 7 days a week and can work in GMT time zone. I will always inform you about my working hours.
Can you handle angry customer?
Yes, I am very patient and calm. I will handle complaints professionally, apologize where needed, and try to turn an angry customer into a happy customer.
