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roshaansaad264

Saad

@roshaansaad264

Game Dev, Customer Success

Pakistan
English, Urdu
About me
I am a Support Account Manager and Developer with experience in technical troubleshooting, project leadership, and game development. I have successfully led startup projects using Unreal Engine 5 and React Native, and I specialize in bridging the gap between technical support and customer success to ensure a seamless product experience.... Read more

Skills

r
roshaansaad264
Saad
Offline • 

See my services

Consultation
I will test your game for you
From$10 / projectMore details

Work experience

Support Account Manager

Motive • Full-time

Aug 2025 - Present • 1 yr 2 mos

Promoted from TSS to Support Account Manager within 7 months. Collaborates with various teams to facilitate a seamless customer experience with the product and assists Customer Success Managers with Motive's support processes.

Payactiv

CSR

Payactiv • Full-time

Jul 2024 - Mar 2025 • 8 mos

Efficiently resolved customer issues through technical troubleshooting as a customer support representative. Maintained high levels of satisfaction and exceeded goals by providing timely assistance and technical support.