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roxanablanco

Roxana Blanco

@roxanablanco

Bilingual Customer support and live chat specialist

El Salvador
English, Spanish
About me
Professional bilingual customer support specialist with extensive experience handling frontline customer care for international travel and corporate accounts. Born and raised bilingual with 17+ years of living and studying in the United States, offering flawless communication in both English and Spanish. Meticulous, organized, and fully comfortable navigating industry standard help desk tools like Zendesk.... Read more
r
roxanablanco
Roxana Blanco
Offline • 
Average response time: 3 hours

See my services

Messaging & Emailing
I will provide professional bilingual customer service support
From$20 / projectMore details

Work experience

Customer Support Specialist - Avianca Account ( Ccncentrix )

Aviation • Full-time

Jan 2026 - Jun 2026 • 5 mos

Handled frontline customer care, high volume call, reservations, sales and complex inquiry resolution for major international airline passengers. Managed high-volume ticket, coordinated account data entries, and maintained top-tier performance metrics for service delivery in a high-intensity corporate environment.