r
roxybordon

Roxana B

@roxybordon

Customer Service and Administrative Professional

Argentina
Spanish
About me
I am a customer service and administrative professional with extensive experience in task management, query resolution, and multi-channel support. I excel in adaptation, communication, and providing agile solutions across sectors including e-commerce, healthcare, and telecommunications.... Read more

Skills

r
roxybordon
Roxana B
Offline • 

See my services

Messaging & Emailing
I will sere tu asistente virtual para gestion de correos y entrada de datos
From$15 / projectMore details

Work experience

Samsung

Back Office Analyst

Samsung • Full-time

May 2023 - Mar 2024 • 10 mos

Managed customer exchanges, vouchers, and refunds. Coordinated with technical service for case resolution. Provided multi-channel customer service and maintained database updates alongside general administrative tasks.

Customer Service Representative

Konecta • Full-time

Dec 2021 - May 2023 • 1 yr 5 mos

Assisted car dealership customers with the acquisition and management of digital subscriptions. Resolved administrative inquiries via chat and phone calls, ensuring efficient solution delivery for all users.