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rushiraj1

Rushiraj P

@rushiraj1

Sr Representative, Advisor

United Kingdom
Hindi, Gujarati, English
About me
I am a dedicated professional with a strong foundation in customer relationship management and account management. I demonstrate exceptional communication skills and a commitment to excellence, fostering positive client interactions and driving business success. I aim to leverage my leadership abilities and interpersonal skills towards achieving organisational goals.... Read more

Skills

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rushiraj1
Rushiraj P
Offline • 
Average response time: 1 hour

See my services

Customer Support
I will provide professional customer support and live chat
Customer Support
I will shopify email and live chat support

Work experience

Sr Representative Advisor

Concentrix • Full-time

Aug 2024 - Dec 20251 yr 4 mos

- Works as an external employee of Microsoft(Outlook) -I own, investigate and solve highly complex customer technical issues and serve as an technical escalation point for other engineers to assist in resolving cases and perform complex troubleshooting tools (e.g. debugging). - I act as a trusted advisor to the product group/ engineering teams and drive Microsoft product, diagnostic and support process improvements. - I apply my knowledge of business and technology to inform strategy while interacting with teams, partners, and customers