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ruslana26

Ruslana P

@ruslana26

AI Automation Specialist n8n Workflows AI Agents

Spain
Spanish, English, Ukrainian
About me
I am an AI Automation Specialist helping businesses reduce manual work, improve efficiency, and streamline operations through intelligent automation solutions. I build systems for lead qualification, customer segmentation, customer support, ticket management, CRM automation, and workflow optimization. Tech Stack: n8n, OpenAI, AI Agents, Python, APIs, CRM Integrations, Google Workspace, and Telegram. My focus is creating reliable, scalable workflows that save time, improve response times, and support business growth. Feel free to contact me to discuss your project.... Read more

Skills

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ruslana26
Ruslana P
Offline • 

See my services

AI Integrations
I will build ai workflow automation with n8n and openai
From$150 / projectMore details
AI Integrations
I will build an ai lead qualification and customer segmentation system
From$150 / projectMore details

Portfolio

Work experience

Hostile

Operations Team Leader

Hostile • Full-time

Feb 2021 - Jul 2025 • 4 yrs 5 mos

Company: Comatis Hosting Tourist Apartments Managed daily operations, customer service, reservations, staff scheduling, and process coordination for tourist apartments. Improved operational efficiency through workflow optimization, team management, and problem-solving. Coordinated communication between departments, handled customer issues, and ensured high service quality standards. Developed strong experience in process management, operational workflows, customer support, reporting, and business operations.

ORTUS

Sales Assistant & Customer Service Representative

ORTUS • Part-time

May 2021 - Oct 2021 • 5 mos

Company: Hermanos Ortiz Sanz Provided customer service and sales support in a retail environment. Assisted customers, resolved inquiries, managed product inventory, and processed transactions. Developed strong communication, problem-solving, and relationship-building skills while delivering a positive customer experience. Supported daily store operations and contributed to increased customer satisfaction and sales performance.