I will perform an ai chatbot trust and accuracy audit
Research, Fact Checking, and AI Content Specialist
About this Gig
AI chatbots can look polished but still give answers that confuse customers, make unsupported claims, or damage trust.
I will manually test your website AI chatbot like a real customer and review the quality of its responses, not just whether it technically works.
I will check for:
inaccurate or unsupported answers
hallucinations or made-up details
confusing, vague, or unhelpful wording
inconsistent answers across similar questions
missing important business details
poor customer experience or trust issues
You will receive a clear report with a trust score, issue examples, screenshots when included, and practical suggestions to improve your chatbots answers.
My approach is detailed, human, and customer-focused. I review how your chatbot may feel to a real person who is trying to make a decision, ask for help, or decide whether your business seems reliable.
Please message me before ordering if your chatbot covers medical, legal, financial, or highly sensitive topics so I can confirm the scope.
Testing application:
Other
Development technology:
Shopify store
•
WordPress website
•
Other
Device:
PC
My Portfolio
FAQ
What do you need from me to start?
I need the link to your website or chatbot, a short description of your business, the type of customers who use it, and any specific concerns you want me to check. If you already have sample questions, help documents, FAQs, or business information the chatbot should follow, please send those too.
Do you fix or build the chatbot?
No. This gig is for manual testing, quality review, and trust auditing. I will identify issues, explain what may confuse customers, and suggest improved response wording, but I do not code, install, or rebuild the chatbot.
What will I receive?
You will receive a clear report with test questions, response issues, trust and quality notes, screenshots if included in your package, and practical suggestions to improve the chatbot’s answers.
