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English
$
USD
I will be your airbnb virtual assistant for guest communication
Remote Airbnb assistant and inbox manager
Hey, I’m an A-Level student using my summer break to get some work experience. I don't have a corporate background, but I just finished a practical course on Airbnb co-hosting and guest relations. It ...
About this Gig
Managing an Airbnb is a 24/7 job, especially when guests text at random hours. If you are tired of constantly staring at your phone or worrying about your response rate dropping, Im here to take the inbox off your hands. I'm a trained remote assistant specializing in short-term rental guest relations. I focus on replying to inquiries fast, keeping communication polite, and making sure your guests have a smooth check-in experience.
What I can handle for you:
1) Fast Guest Messaging: Replying to booking inquiries and traveler questions before they change their minds.
2) Check-In Support: Sending out check-in guides, coordinates, and troubleshooting lockbox/smart lock issues.
3) Logsitical Coordination: Giving your cleaning team a heads-up on check-out times so the property is ready for the next guest.
4) Booking Management: Reviewing guest profiles and handling calendar updates.
Im reliable, fluent in English, and quick to respond. Drop me a message with your
requirements, and lets keep your inbox cleared.
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Messaging platform:
•
Social media
•
Live chat
Language:
English
•
Urdu
Work model:
Monthly retainer
Industry:
Business services & consulting
Purpose:
Business
FAQ
How do I give you access to my Airbnb account safely?
You don't need to share your personal password. You can simply add me as a "Co-Host" or a "Team Member" through your Airbnb dashboard using my email. This gives me access to message guests and manage bookings securely without seeing your payouts or private data.
What happens if a guest has an emergency or a major issue?
For standard questions (Wi-Fi, parking, check-in), I will handle them entirely. If a major emergency comes up—like a plumbing issue or a lockout that requires a local handyman—I will immediately flag it and notify you and contact your local team so it can be sorted out fast.
What time zone do you work in and when are you online?
I am highly flexible and can adapt my working hours to match your property's local time zone, whether your listings are in the US, UK, or Europe. We can lock in a specific daily schedule that ensures your inbox is covered during your peak check-in hours.
Can you use property management software (PMS) like Guesty or Hospitable?
Yes. If you use a channel manager or a PMS tool to sync your calendars and automated messages across multiple platforms, I can easily log in and work directly out of your existing software dashboard.
