s
saakakikomeko

Saaka K

@saakakikomeko

IT Support Specialist

Uganda
English
About me
I am an IT Support Specialist with experience in network troubleshooting, VoIP, and PBX systems (Grandstream UCM). I configure IP phones, resolve technical issues, and provide reliable remote support. I help businesses maintain stable communication systems and minimize downtime. ✅ IT Helpdesk Support ✅ PBX & VoIP Configuration ✅ Network Troubleshooting ✅ Remote Technical Support... Read more

Skills

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saakakikomeko
Saaka K
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will configure your voip, pbx, and IP phone systems
From$15 / projectMore details
Technical Support
I will provide remote IT support and network troubleshooting
From$15 / projectMore details

Work experience

Self_Employed

IT Support Officer

Self Employed • Full-time

Jan 2023 - Present • 3 yrs 4 mos

Provide IT support to users by troubleshooting hardware, software, and network issues. Configure and manage PBX systems including Grandstream UCM6308. Deploy and maintain IP phones across multiple sites, ensuring proper connectivity and call routing. Diagnose and resolve VoIP and network-related problems, minimizing downtime. Support remote users using remote access tools. Maintain IT systems, perform updates, and ensure smooth day-to-day operations.