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Sabeeha Irshad
@sabeeha10
Network Engineer
Pakistan
English, Urdu, Hindi
About me
Hi, I'm Sabeeha Irshad, a BSIT graduate and Helpdesk Engineer Level 2 at StormFiber with experience in networking, technical support, and Windows Server administration. I have completed CCNA Routing & Switching and MCSA Windows Server 2022 training and have hands on experience with Active Directory, DNS, DHCP, router configuration, and network troubleshooting. I am dedicated to providing reliable, high-quality IT and networking solutions with excellent customer service.
Skills
Sabeeha Irshad
Offline •
Average response time: 1 hour
See my services
Technical Support
I will design and configure network in cisco packet tracer
Technical Support
I will configure active directory configurations in windows server
Work experience
Helpdesk Engineer Level 2
company • Full-time
May 2024 - Present • 2 yrs 4 mos
Responsible for resolving complex network and internet service issues, including connectivity, bandwidth, latency, Wi-Fi, and router configurations. Collaborate with technical teams to troubleshoot and escalate service incidents, ensuring prompt resolution and minimal downtime. Committed to delivering reliable technical support while maintaining excellent customer service and operational efficiency.
1 Reviews
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david_jackson30
United States
Working with sabeeha was a great experience. She delivered the project within the promised 2 hour timeframe, and the final work was accurate, well executed, and she met all of my expectations. Communication was prompt and professional throughout the process. I appreciate the reliability and quality of...
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