s
sabhian

Sabhian

@sabhian

Restaurant Operations Consultant, SOP, KPI and Process Improvement

Indonesia
English
About me
Business Operations Specialist with experience in F&B, hospitality, and wellness industries. I help businesses improve efficiency through SOP development, process documentation, KPI dashboards, workflow mapping, inventory control systems, and operational analysis. My goal is to create practical systems that improve consistency, accountability, and business performance. If you need clear processes and scalable operational solutions, I'm here to help.... Read more

Skills

s
sabhian
Sabhian
Offline • 
Average response time: 1 hour

See my services

Business Efficiency & Automation
I will design sop, workflow and business operations system
From$15 / projectMore details

Portfolio

Work experience

Wellness4Ever

Operation Manager

Wellness4Ever • Full-time

Mar 2025 - Dec 2025 • 9 mos

Oversaw 2 spa units, 1 wellness retreat, and a warehouse team of 113 staff with full operational control and P&L governance. Reduced inefficiencies by designing complete warehouse systems (stock visibility, Min–Max, forecasting). Built the company’s training infrastructure, including massage module, leadership modules, skill-test forms, and CTNA competency frameworks. Led the transition toward live automated inventory integrated into Zenoti ERP. Strengthened service consistency and operational discipline through QMS-aligned standards. PIC for Rp 6B project scope, including the flagship Sang Spa Nirvana outlet and the new corporate office. Managed 9 vendors, validated termyn progress, and controlled 25% of the MEP execution. Delivered the new corporate office on time and under budget (design, contractor control, commissioning). Ensured technical compliance, field accuracy, and cost discipline across all project phases.

Noodles_& Company

Area Manager

Noodles & Company • Full-time

Jan 2020 - Mar 2025 • 5 yrs 2 mos

. I am a highly motivated and progress-focused Area Manager with a long-standing background in this industry. Throughout the course of my career, I have perfected my operations support and safety and compliance abilities. I am a capable and consistent problem-solver skilled at prioritizing and managing projects with proficiency. Managed 8 outlets & 600 employees with full P&L & GOP responsibility. Achieved high monthly sales (Rp 4B & Rp 2.9B); EBITDA performance at 47% vs benchmark 45%. Reduced OPEX from 13% → 8% across all assigned outlets. Oversaw Ordering, Inventory, Payroll, Scheduling, MnR, and Training. Promoted 2 future Area Managers, including one from Dishwasher level.