Browse categories
Explore
Fiverr Pro
English
$
USD
I will be your professional live chat and customer support agent
Chat Support and Customer Success Specialist
I’m a professional Chat Support and Customer Success Specialist with 4+ years of experience, including USA-based customer support campaigns. I handle high-volume chats, customer questions, complaints,...
About this Gig
Helping Businesses Deliver Exceptional Customer Support
Im a professional Customer Support & Live Chat Specialist with 4+ years of experience, including USA-based customer support campaigns.
I help businesses manage customer conversations across Live Chat, Email, Social Media, Ticket Systems, and Virtual Assistance, while maintaining professional, natural, and customer-focused communication.
I can handle customer inquiries, complaints, difficult conversations, order support, refund and exchange requests, follow-ups, escalations, basic troubleshooting, CRM support, FAQs, and social media customer messages.
Messaging platform:
•
Social media
•
Live chat
•
Other
Language:
English
Work model:
Project-based
•
Weekly assistance
•
Monthly retainer
Industry:
Other
Purpose:
Business
FAQ
1. Can you handle live chat and customer support?
Yes. I can handle live chat, customer inquiries, complaints, follow-ups, order-related questions, and other customer service conversations according to your company's procedures.
Can you follow my company's SOPs and scripts?
Absolutely. I can work with your SOPs, FAQs, scripts, policies, knowledge base, and escalation procedures while keeping conversations natural and professional.
Can you provide customer support through social media?
Yes. I can assist with customer inquiries and messages through social media platforms such as Facebook, Instagram, LinkedIn, and other platforms where customer communication is required.
Do you have experience with USA-based customers?
Yes. I have 4+ years of customer support experience, including experience working with USA-based customer support campaigns
Can you provide ongoing customer support?
Yes. I’m available for both individual projects and ongoing support arrangements, depending on your business requirements and workload.
