I will provide customer support, email and live chat support

Bangladesh

I speak English

E Commerce Customer Support Specialist

Hello! I’m Sadia, an experienced e-commerce customer support and logistics specialist dedicated to delivering exceptional service and turning customer inquiries into loyal brand advocates. With a str...
About this Gig

Are you looking for a reliable customer support specialist for your Shopify store? I'm here to help you deliver excellent customer service and keep your customers happy!

I provide friendly, professional, and responsive customer support to help e-commerce businesses manage customer inquiries and order-related issues efficiently.


MY SERVICES INCLUDE:


️ Email Support

Responding to customer inquiries

Managing customer emails and follow-ups

Handling complaints, refund, and return inquiries


Live Chat Support

Answering customer questions promptly

Assisting with pre-sales and post-sales inquiries

Providing clear, polite, and helpful responses


️ Shopify Order Support

Checking order status and tracking information

Assisting with shipping and delivery inquiries

Helping customers with order-related concerns

Providing updates on returns and cancellations


Customer Care & Complaint Handling

Handling dissatisfied customers calmly and professionally

Communicating with empathy and patience

Helping resolve issues and maintain customer satisfaction


WHY CHOOSE ME?

Experience supporting international customers

Clear and professional communication

Fast responses during agreed working hour

Social media platform:

Facebook

•

Twitter

•

Instagram

•

LinkedIn

•

TikTok

Service type:

Technical support

Language:

Bengali

•

English

•

Hindi

Timezone:

24/7

Support software:

Zoho Desk

•

Freshdesk

•

Zendesk

•

Liveagent

•

ServiceNow

Knowledge base software:

Freshdesk

•

Liveagent

•

Zoho

My Portfolio