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sai_kiran_r

SAI R

@sai_kiran_r

Senior Process Executive

India
English
About me
I am a Senior Process Executive with over 6 years of experience in USA/UK Pensions and Life & Annuity operations. I possess proven expertise in policy administration, compliance management, and KPI monitoring using tools like Pega and SharePoint. I am recognized for delivering compliant outcomes and driving measurable process improvements.... Read more

Skills

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sai_kiran_r
SAI R
Offline • 
Average response time: 1 hour

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Informative & Educational Articles
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Work experience

Tata_Consultancy Services

Senior Process Associate

Tata Consultancy Services • Full-time

Jul 2022 - Present • 4 yrs

Administered end-to-end UK pension processes including Transfer Values and Retirements with 98%+ accuracy. Monitored daily KPI/SLA targets for a team of 10+, reducing breaches by 20%. Conducted root cause analysis to reduce errors by 25% and presented performance reports to senior management.