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Sai charan
@saicharan_12
Digital Marketing and Social Media Specialist video editor
India
English, Hindi, Telugu
About me
I help businesses grow online with smart digital marketing, content creation, and customer engagement strategies. I have experience managing restaurant platforms like Zomato, Swiggy, Talabat, and Noon, as well as handling social media, video editing, and AI-based content. I also work in astrology-based content and audience engagement. My focus is simple—create engaging content, build trust, and increase sales and reach for every client.
Skills
Sai charan
Offline •
Average response time: 1 hour
See my services
Social Media Management
I will manage your social media, create content and grow your sales
Work experience
Digital Marketing and operations executive
Talabat • Full-time
Aug 2025 - Present • 9 mos
I worked as a Digital Marketing and Operations Executive managing multiple restaurant businesses across India and the UAE. I handled end-to-end operations on major food delivery platforms including Zomato, Swiggy, Talabat, and Noon, focusing on improving online visibility, customer engagement, and sales performance. My responsibilities included optimizing product listings with high-quality images and SEO-friendly descriptions, managing menus, pricing strategies, and promotional campaigns to increase order volume. I actively monitored platform performance, analyzed customer behavior, and implemented strategies to improve conversions and customer satisfaction. I also managed social media platforms such as Instagram, Facebook, and Snapchat by creating engaging content, editing short-form videos (Reels and ads), and writing high-converting captions using AI tools. My work helped in building brand presence, increasing reach, and attracting new customers. In addition, I handled online reputation management by responding to customer reviews on Google Maps and TripAdvisor, ensuring positive engagement and maintaining brand image. I also supported customer service operations, resolving queries and improving overall customer experience. I consistently focused on delivering measurable results, including increased sales, improved ratings, and stronger online presence. My ability to combine marketing strategies, content creation, and operational management allowed businesses to grow effectively in competitive markets.
