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Fiverr Pro
English
$
USD
I will be your virtual assistant for customer support and live chat
Virtual Assistant, Excel Expert, Project Management, Sales Leads
I'm Saif ul Hayat, a lead generation specialist with 5 years of experience. I specialize in using Google Maps, LinkedIn, and other social media platforms to collect contact details. I'm also skilled i...
About this Gig
Need reliable customer support so your customers always get a fast, professional response? I will handle your customer service so you can focus on growing your business.
With 5+ years of experience supporting e-commerce and online businesses, I provide professional customer support across email, live chat, and social media platforms.
What I handle:
- Email support and inbox management
- Live chat support fast response times
- Customer inquiries and complaint resolution
- Order processing, returns, and refunds
- Shipment tracking and delivery updates
- Social media replies Facebook, Instagram, Twitter
- Account creation and management
- Administrative tasks and scheduling
Platforms I work with:
⭐ Zendesk, HelpScout, Freshdesk, Zoho Desk
⭐ Shopify, WooCommerce, Amazon, WordPress
⭐ Poshmark, eBay, Etsy
⭐ Facebook, Instagram, LinkedIn, Twitter
Why choose me:
⭐ 406 orders completed experienced and reliable
⭐ 24/7 availability across all time zones
⭐ Fast response times your customers never wait long
⭐ Professional communication in English and Urdu
⭐ Detailed daily and weekly reports
Message me before ordering to discuss your platform and requirements custom packages available for ongoing support.
FAQ
What services do you offer as a virtual assistant?
Answer: As a virtual assistant, I offer a wide range of services including email and phone support, live chat support, customer service, order processing, customer account management, shipment tracking, refunds, cancellations, data entry, appointment scheduling, and calendar management.
What customer support platforms are you experienced in using?
Answer: I am experienced in using customer support platforms such as Zendesk and HelpScout. I am also proficient in using various email management tools.
Can you handle returns and exchanges?
Answer: Yes, I can handle returns and exchanges as part of my customer service duties.
How do you ensure the highest level of customer satisfaction?
Answer: I have excellent communication skills and always respond promptly to customer inquiries. I am also experienced in providing accurate and helpful product information and recommendations. I work diligently to resolve any customer issues to their satisfaction.
Can you manage multiple customer accounts?
Answer: Yes, I can manage multiple customer accounts and ensure that each customer receives the attention and support they need.
How do you handle confidential information?
Answer: I understand the importance of confidentiality in business and will handle all sensitive information with the utmost discretion and professionalism.
Can you provide customized pricing based on my project needs?
Answer: Yes, I am open to creating a customized pricing package based on your specific project needs. Contact me today to discuss your requirements and get a quote.
