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Fiverr Pro
English
$
USD
I will do customer support via chat, email, or voice as your virtual assistant
Professional Customer Support That Builds Trust and Drives Sales
With 8+ years of experience in customer support, I help businesses deliver fast, friendly, and effective service that leaves a lasting impression. Whether it's handling live chat, email, or phone inqu...
About this Gig
Struggling to keep up with customer inquiries? You're not alone.
Every hour you spend replying to support tickets is an hour stolen from growing your business. That's where I come in.
I'm Saif a professional customer support specialist with 8+ years of experience helping growing brands deliver exceptional service across email, chat, and voice. Whether you're an eCommerce business or a service-based company, Ill treat your customers like VIPs fast, polite, and effective.
Here's what I can take off your plate:
- Chat & Email support (Gmail, Helpdesks, CRMs)
- Refunds, complaints, and issue resolution
- Order tracking, return handling, follow-ups
- Professional communication that protects your brand
- Support with empathy, speed, and clarity
Why choose me?
- Fluent English with excellent grammar
- 100% remote and punctual
- Highly organized with quick turnaround
- Able to work with your tone and SOPs
Popular Tools I've Used:
Zendesk, Gorgias, Shopify, Gmail, Klaviyo, RingCentral, ShipStation, Freshdesk, WhatsApp Business
Your customers = your reputation. Don't risk it on unreliable agents.
Lets create a seamless customer experience, message me for a custom offer!
My Portfolio
FAQ
What platforms or tools are you experienced with for customer support?
I have hands-on experience with tools like Zendesk, Gorgias, Shopify Inbox, Freshdesk, Tidio, Intercom, Gmail, RingCentral, and more. If your team uses a different tool, I’m a fast learner and can adapt quickly.
Can you handle customer support across multiple time zones?
Absolutely. I’ve worked with clients in the US, UK, Canada, and Australia. I can adjust my schedule to cover your most critical support hours or offer shared shifts depending on your needs.
Do you offer support in voice, live chat, and email simultaneously?
Yes, I can handle all three channels—email, chat, and voice. If you need a multi-channel agent who can switch between modes based on customer volume and urgency, I’m equipped for that.
Will you be able to understand our product or service well enough to offer accurate support?
Yes. I always request access to your knowledge base or offer to help build one if needed. I also undergo 1–3 days of onboarding to ensure I’m fully aligned with your brand, tone, and product knowledge.
How do you handle difficult or angry customers?
With empathy, patience, and professionalism. I follow a proven “connect and convert” strategy: listen actively, acknowledge the issue, provide a clear solution or escalate if necessary—all while protecting your brand reputation.
Reviews
128 reviews for this Gig
| (125) | ||
| (3) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
Most relevant
W 
wayup360
United States
THE TEAM truly excels in Customer Care with impeccable attention to detail and impressive data presentation skills. Working with him was a delight—he's not only quick and responsive but also goes ABOVE AND BEYOND while maintaining perfect politeness. Highly recommended! 🙌
$1,000-$1,500
Price
4 weeks
Duration
Helpful?N 
nadavida
Repeat Client
Hungary
Great experience once again. highly recommended.
$600-$800
Price
1 day
Duration
Helpful?N nadavida
Repeat Client
Hungary
Saif is absolutely great. Great communication! I’ve used his services for a few times already
$600-$800
Price
1 day
Duration
Helpful?R richardcao976
Repeat Client
Canada
Been working with Saif for over 6 months now. I am very pleased with their service. He is always quick to respond and willing to accommodate our needs.
$800-$1,000
Price
1 day
Duration
S 
Seller's Response
Helpful?N nadavida
Repeat Client
Hungary
Always good experience Thanks for the work!
$200-$400
Price
4 days
Duration
S Seller's Response
Helpful?
Reviews
128 reviews for this Gig
| (125) | ||
| (3) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
Most relevant
W wayup360
United States
THE TEAM truly excels in Customer Care with impeccable attention to detail and impressive data presentation skills. Working with him was a delight—he's not only quick and responsive but also goes ABOVE AND BEYOND while maintaining perfect politeness. Highly recommended! 🙌
$1,000-$1,500
Price
4 weeks
Duration
Helpful?N nadavida
Repeat Client
Hungary
Great experience once again. highly recommended.
$600-$800
Price
1 day
Duration
Helpful?N nadavida
Repeat Client
Hungary
Saif is absolutely great. Great communication! I’ve used his services for a few times already
$600-$800
Price
1 day
Duration
Helpful?R richardcao976
Repeat Client
Canada
Been working with Saif for over 6 months now. I am very pleased with their service. He is always quick to respond and willing to accommodate our needs.
$800-$1,000
Price
1 day
Duration
S Seller's Response
Helpful?N nadavida
Repeat Client
Hungary
Always good experience Thanks for the work!
$200-$400
Price
4 days
Duration
S Seller's Response
Helpful?
