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Fiverr Pro
English
$
USD
I will set up an ai email and chat support agent for your store
Saim
About this gig
Running a growing business means customer emails and chats pile up fast order status, sizing questions, complaints. Answering it all manually eats hours every day.
I design and build custom AI customer support agents that read, understand, and respond to your customers automatically, trained on your business, products, and policies.
What your AI agent can do:
- Understands customer intent and responds accordingly
- Pulls answers from your own knowledge base, not generic replies
- Replies in your brand's tone of voice
- Routes complex cases to your team instead of guessing
- Works across email, chat widgets, or messaging platforms
- Logs and organizes requests so nothing gets missed
I build these with workflow automation, large language models, and knowledge retrieval, so the agent understands context and pulls accurate answers from your real business content, not a generic script.
Every build starts with a short discovery step so the agent reflects how your business actually talks to customers.
See the gallery above for a sample conversation and how the process works.
Message me before ordering to talk through your setup so I can point you to the right package.
Get to know Saim
Saim
Amazon Virtual Assistant
- FromPakistan
- Member sinceAug 2021
- Avg. response time1 hour
- Last delivery2 years
Languages
English, Spanish, French, Dutch
Dear Amazon Seller,
It's a pleasure to meet you today. I'm M.Saim Shafiqe. I have 4+ years of experience running my Amazon and Consultancy business. This passion just not include selling my own PL or in fact I am also providing my services as an Amazon Virtual Assistant. I faced many problems and we learned as it is wisely said "With ages comes Wisdom". I can provide you to A to Z Amazon services from Brand name approval to product launching everything is included in my service tree.
By choosing me you will get attention to detail, accuracy, and punctuality.
My Portfolio
FAQ
What information do you need from me to get started?
Your common customer questions/FAQs, return or shipping policy, brand tone (formal, casual, playful), and access to the channel you want automated (e.g., an email inbox or website).
Will this work with my platform (Shopify, WooCommerce, Etsy, etc.)?
Yes, in most cases. Let me know your platform before ordering so I can confirm compatibility, especially for order-status lookups in the Premium package.
Do I need to pay for anything else besides the gig price?
You'll need your own account/API access for the AI model and any automation platform used to run the agent long-term. I'll set everything up and walk you through it — ongoing usage costs are typically small and scale with your customer volume.
Can the agent fully reply on its own, or does it need approval?
Both options are available. Some clients prefer the agent to draft replies for a human to approve; others prefer full auto-send for routine questions with escalation for anything complex. We'll decide this during discovery.
Is my business data kept private?
Yes. Your FAQs, policies, and customer data are used only to build your agent and are not shared or reused for other projects.
What if I need changes after delivery?
Each package includes revisions during the build. After delivery, ongoing tweaks can be handled via the support add-on or a separate arrangement.
