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Fiverr Pro
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$
USD
I will build an ai customer support agent with rag and automation
Full Stack Eng
About this gig
Need an AI customer support agent that can answer questions from your business knowledge and automatically escalate complex requests to a human?
I will develop a custom AI-powered customer support solution using Python, FastAPI, Gemini/OpenAI-compatible LLM workflows, RAG, and vector search.
Your AI agent can be designed to:
Answer customer questions using your company documents and knowledge base
Use RAG to provide context-aware, grounded responses
Detect low-confidence queries and escalate them to human support
Automatically create and route support tickets
Maintain customer conversations and chat history
Support role-based access and admin workflows
Integrate with your existing APIs, database, or business processes
Technology Stack:
Python, FastAPI, Gemini/LLMs, LangGraph/LangChain, RAG, Vector Databases, MySQL, REST APIs, React
I can build anything from an AI support prototype to a complete SaaS-style support platform with authentication, dashboards, knowledge management, ticketing, and workflow automation.
Please contact me before ordering for complex integrations or custom AI workflows.
Get to know Full Stack Eng
Full Stack Eng
Full Stack Engineer Ai Agent
- FromPakistan
- Member sinceJul 2026
Languages
English
Full-Stack Engineer and QA Automation Engineer (SDET) with 4+ years of experience building scalable web applications, SaaS platforms, automation frameworks, and AI-driven solutions. Skilled in React, Next.js, Node.js, Express.js, ASP.NET MVC, MySQL, SQL Server, Python, Selenium, Playwright, Cypress, Appium, and Pytest. Experienced in API integration, CI/CD (GitHub Actions, Azure DevOps), agentic AI workflows, machine learning, and delivering secure, high-quality production systems.
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FAQ
Can you build the AI agent using my company documents?
Yes. I can implement RAG-based knowledge retrieval so the AI can answer questions using your documents, FAQs, policies, or other approved business knowledge.
Can the AI escalate conversations to a human?
Yes. I can build workflows that detect cases requiring human assistance and create or route support tickets.
Do you work with Gemini and OpenAI?
Yes. The architecture can be configured for supported LLM providers such as Gemini or OpenAI depending on your requirements and API access.
Can you integrate the agent with my existing application?
Yes. I can integrate AI workflows with existing REST APIs, databases, authentication systems, and business applications after reviewing the existing architecture.
Will I receive source code?
Yes, source-code delivery can be included according to the selected package.
